We’re always available to answer questions about our products at firstname.lastname@example.org and we’ve compiled some tips here that may help you as well.
How do I store my carbon fiber gaffs?
Gaff tubes, rod holders, gaff hook holder, or shaft clips are all great ways to store our gaffs. Just keep them clean and out of the sun to get the longest life out of your equipment.
How do you ship fixed length outriggers like your Super Internals?
We use UPS Freight for transport of our Super Internal Outriggers unless the destination is overseas. For overseas transit, we price through an international ocean carrier from San Diego, CA; Charleston, SC; or Miami, FL. Other services can be arranged, including international air freight or local pickup from a dealer. Please contact us with any questions.
How do I maintain the appearance of my carbon fiber outriggers and gaffs?
We recommend rinsing off any equipment with fresh water after use in a saltwater environment and then drying with a chamois if your local freshwater source tends to leave water spots. Our products are designed to require almost no maintenance, but if you find the need to clean, lubricate or protect any of the stainless steel or titanium components on our products, we recommend a light treatment with Woody Wax protectant and never use harsh chemicals or products that have penetrant or water displacement characteristics, e.g.: WD-40, as these can compromise the carbon fiber laminate, protective coatings or coloration of our products.
Our fixed length outriggers with custom finish colors come with a coat of hand-applied Collonite Fleetwax paste wax, and seasonal re-treatment with a high quality product such as this is ideal. Our retractable outriggers can also be waxed but treatment with 303 Protectant will keep their finish and composite hardware looking new for many years.
What’s the easiest way to install halyards on my outriggers and boat?
Take a look at this thehulltruth forum post for one easy way to set halyards up.
How do I restring halyards in my Super Internal carbon fiber outriggers?
To restring any of our outriggers, disassembly or tools are never required. Turn your outrigger pole so that the pulleys (halyard exits) are facing upward. Locate the halyard exit for the halyard you wish to string, and insert new halyard monofilament (or a piece of messenger monofilament that can be used to pull through dacron, poly or dyneema halyard) through the outrigger’s tip-side of that particular exit. This will be on the opposite side of the pulley’s wheel from the outrigger’s base. Direct the monofilament down the outrigger’s interior towards the outrigger’s base. Once enough line has been inserted for the terminating end to have reached the entry fairlead point (closest hardware to the outrigger’s base), you will be able to spot the line inside the outrigger as you look through the fairlead. Using a small hex wrench/key, pick tool or small forceps, pull the monofilament line out of the outrigger’s body between the chrome colored bars in the entry fairlead. Repeat this for the other halyards as needed.
How should my outriggers be oriented when I install them in my outrigger mounts?
Always try to have your pulleys pointed directly at where your halyards are connected to your boat. This pressure should always outweigh the pressure placed on your outrigger halyard system by baits, teasers, etc. that you may run from the halyards. your halyard management system in your outriggers will always function most smoothly if time and attention is spent on proper orientation initially. This may require relocation of set pin holes that may have been predrilled in your outrigger bases when you received them. Please contact us if you are unsure about optimal setup on your boat, and we’ll be happy to talk you through it.
Should I run with my retractable carbon fiber outriggers extended or collapsed? How about offshore or trailering?
As long as height or rear clearance is not an issue for where you travel, your outriggers will function just fine extended or retracted while either trailering or running in the ocean. We’ve designed our retractable outriggers to not have issues with inadvertent collapsing/retracting while you’re using your boat!